Philosophy of Care
All the Mauricare Homes work under a philosophy of care that dictates that all residents shall live in a safe and comfortable environment, where they are treated with respect and equality, irrespective of their needs and backgrounds and in an environment of trust and familiarity.
We believe it’s extremely important to promote independence and understand that all of our residents should be treated as individuals, so each member has a plan of care designed around their requirements and preferences, granting them choice in aspects of their daily routine. We also welcome regular visits from family and friends.
To ensure that our high standard of care is maintained, an independent quality assurance system is in place.
All our staff are employed under a rigorous process which enables us to find the best candidates for the job. All our care staff have, or at least are working towards an QCF (formerly NVQ) Level 2 qualification in Health and Social Care. Like wise our catering staff all have QCF (formerly NVQ) Level 2 in catering and hospitality.
We are committed to keeping our staff up to date with changing procedure and legislation using a continuous staff training programme.
Our staff are passionate and committed to providing the highest standard of care. Continuity of care is of the utmost importance to us and our residents and so we ensure that all are staff are happy and motivated ensuring that turnover is low by conducting regular appraisals.
Our open and friendly management team allows staff, residents and family members to share any concerns or ideas freely.